By Willona Sloan
This story was originally published on Waste360.com September 14, 2017. It can be viewed here.
Matt Spencer wears a lot of hats for Houston-based WCA Waste Corp. As senior vice president of operations, Spencer oversees all field operations, fleet and procurement, sales and organic growth, engineering and the operational and analytical team for the hauler.
Spencer, along with the rest of the WCA team, was recently directly impacted by Hurricane Harvey. For WCA, services were shut down for nearly a week—starting the Saturday the storm hit through the following Thursday, Spencer said. Routes and operations got back up and running as soon as it was safe to do so.
During and after the storm, WCA found out which employees were impacted so it could assist them. Overall, more than 60 employees had cars and/or homes damaged and the company has started a GoFundMe campaign to help its employees recover.
On the operational side, WCA identified the state of its assets and communicated to customers about the state of its services. Internally, the company held three calls a day with its team and updated its website and automated phone messages to keep customers informed.
Spencer’s colleagues have lauded him for his persistence and perseverance, traits he tries to instill in the teams he manages. Based in Houston, at WCA’s corporate office, Spencer has been with WCA for nearly two years. He was recently named as one of Waste360’s 40 Under 40 award recipients.
In this interview, Spencer discusses his role in aligning WCA’s operations, the company’s focus on employee development and engagement and the exciting challenges he has tackled throughout his career in the waste industry.
From Left to Right holding the Ribbon Kim Worley – City of Waldo Representatives from Local Elected offices Skip McCall – WCA Milton W. Towns – Alachua County Thor Wishart - Gainesville Regional Utilities Director of the Gainesville Chamber of Commerce Co
WCA has appointed Dianna Cervantes to the position of Chief Financial Officer (CFO) of WCA, effective November 14, 2016.
“I am thrilled to welcome Dianna to WCA where she will be an exceptional addition to our team. I expect her to have an immediate impact and help scale our business for long-term operational and financial success,” said Bill Caesar, CEO of WCA. “Her 16 years of financial leadership experience will be instrumental in providing the finance vision and strategy to help our organization reach its goals.”
WCA Waste Corporation (WCA) employee, Greg Figueroa, was honored by The National Waste and Recycling Association with the 2017 Driver of the Year Award. Annually, solid waste companies and organizations come together to honor top drivers in the industry. This prestigious honor is based on driving records and commitment to customers. Mr. Figueroa stands out even more by encouraging all WCA employees to remain committed to safety and enhance the overall internal and external customer service goals of WCA.
CEO of WCA, Bill Caesar, stated that “Awarding Mr. Figueroa with the Driver of the Year award exemplifies the caliber of drivers we have operating our fleet, and serves as an excellent example to WCA’s commitment to safety and service to our internal and external customers. We possess one of the best safety records in the industry and that sets us apart. Putting safety first, we limit potential accidents, and we continue demonstrating the commitment to our customers as community partners. We are very proud of Mr. Figueroa and delighted to have him as a member of our team.”
WCA Waste Corporation (WCA) is pleased to announce the acquisition of three solid waste collection companies in the first five months of 2017.
In February, WCA acquired the assets of Midwest Companies, Inc., an MSW transfer station and collection operation located in Marshall, MO. In March, WCA acquired EnviroStar Waste Service, Inc., a residential, commercial, and roll-off collection company located in the suburbs of eastern Kansas City, MO. In May, WCA acquired the commercial collection accounts of Community Waste Services in Gainesville, Florida.